Supervisor, Support Services

By | August 11, 2023

Supervisor, Support Services at eastern health

Functional Discipline:
Long Term Care
Education Level:
None specified

Job Description

Location: The Salvation Army Glenbrook Lodge

Supervisor, Support Services (Revised)
Long Term Care – Support Services
Permanent, Full-Time
Hours 70 bi-weekly (8-hour days)
Salary HL-15 ($54,271 – $70,552 per annum)
Competition Number 2023004820
Posted Date August 10, 2023
Closing Date August 17, 2023

About Us

Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities – Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.

NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people.

Job Summary

Reporting to the Manager of Support Services, the Supervisor is responsible and accountable for the effective supervision and management of the daily operations of the Food and Environmental Services within The Salvation Army Glenbrook Lodge, in accordance with the policies and procedures of Eastern Health, CUPE collective agreement, Occupational Health and Safety legislation, and the NL Government Resident Care Standards and the guidelines of accrediting and regulatory agencies. This position works within an interdisciplinary team and liaises extensively with other programs and departments.

The Supervisor ensures that client satisfaction is met or exceeded, and optimal client care is realized through the provision of, safe nutritious meals, and a clean, comfortable, aseptic environment.

Job Qualifications
Diploma in Food Service and Nutrition Management, or a Bachelor of Science with a focus on nutrition is required.


Minimum of three years of experience in food service and/or environmental and linen supervision is required.
Experience using Meditech payroll and/or Scheduling is preferred.

Competencies (Knowledge, Skills & Abilities)
Demonstrated knowledge of Environmental (Housekeeping and Laundry) and Food Services standards and practices.
Demonstrated knowledge of cleaning processes, waste management and linen production and related infection control policies and practices.
Demonstrated strong interpersonal and organizational skills.
Demonstrated ability to develop a strong working relationship with various stakeholders.
Demonstrated ability to work both independently and as part of a team.
Demonstrated strong leadership and supervisory skills.
Demonstrated ability to manage financial resources in an effective and efficient manner.


Demonstrated strong computer skills.
A satisfactory record of work performance and attendance is required.

*This is a reposted position. If you have already applied your application is on file for consideration.

Apply online at

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediately

To become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.

Contact Information for Recruitment Related Inquiries:

Telephone: (709) 777-7777 (5-2) or 1-800-563-3693

Email: [email protected]. Applications/resumes are not accepted at this email address.

If you are no longer interested in the position, you can withdraw your application by emailing [email protected] as soon as possible.

Eastern Health is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.

EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

Closing Date: 8/17/2023